Handy Andy
Fix anything with just a video
Snap a video and get instant fix steps, tools, parts, and guides — with the option to call a pro anytime.
Terms of Service
Terms of ServiceLast updated: December 8, 2025
Operated by Retrify Holdings LLC (“we”, “us”, “our”).Welcome to Handy Andy, an AI-powered home repair assistant designed to help you learn and perform common DIY tasks safely and confidently.
By accessing or using Handy Andy (the “Service”), you agree to be bound by these Terms of Service (“Terms”).If you do not agree to these Terms, do not use the Service.⸻1. Overview of the ServiceHandy Andy provides:
• General DIY guidance
• AI-generated repair suggestions
• Step-by-step instructions
• Safety reminders
• Educational contentHandy Andy does not provide professional, licensed, or certified contracting, trades, or repair services. You are solely responsible for evaluating whether a project is appropriate for your skill level and whether a licensed professional is required.⸻2. Not a Professional ServiceHandy Andy is not:
• a contractor,
• a certified technician,
• a licensed tradesperson, or
• a professional repair service.All content is for informational and educational purposes only.You agree not to interpret any information provided by the Service as professional advice. For complex, dangerous, or regulated repairs, you should consult a licensed professional.⸻3. AI-Generated ContentOur Service uses artificial intelligence to generate:
• repair steps
• tool recommendations
• troubleshooting ideas
• safety suggestions
• general guidanceAI output may be incorrect, incomplete, or unsafe in certain circumstances.You agree to:
1. Use your own judgment,
2. Follow appropriate safety precautions,
3. Verify information when needed, and
4. Stop any repair that feels unsafe or beyond your ability.You assume full responsibility for how you use AI-generated content.⸻4. User Responsibilities & SafetyBy using the Service, you agree:
• You are responsible for your own safety and the safety of others.
• You will follow all applicable local, state, and federal laws.
• You will use appropriate personal protective equipment (PPE).
• You will turn off electrical power, water lines, and gas lines when required.
• You will not attempt repairs that are illegal, dangerous, or require special licensing.If you are unsure, consult a licensed professional.⸻5. High-Risk CategoriesSome repairs carry elevated risks, including:
• electrical systems
• gas appliances or lines
• plumbing under pressure
• roofing or ladders
• structural issues
• HVAC systems
• mold, asbestos, or hazardous materialsHandy Andy may display additional warnings, but we cannot guarantee that all risks will be identified.
You agree to proceed at your own risk.⸻6. No LiabilityTo the fullest extent permitted by law, Retrify Holdings LLC:
• is not liable for injuries, damages, or losses resulting from the use of Handy Andy;
• makes no guarantees about accuracy, completeness, or safety of information;
• provides the Service as-is and without warranties of any kind.You acknowledge and agree that DIY repairs carry inherent risks and you assume full responsibility for your actions.⸻7. User ContentIf you upload or submit content (photos, videos, text), you grant us a non-exclusive license to store and process it solely to provide the Service.You must not upload:
• illegal content
• dangerous instructions
• copyrighted material without permission
• anything harmful to others or to the Service⸻8. Acceptable UseYou agree not to:
• misuse or reverse-engineer the Service
• bypass security or restrictions
• use Handy Andy for commercial contracting work
• provide harmful, offensive, or misleading content
• attempt tasks that violate law or require licensing without proper credentialsWe may suspend access if you violate these Terms.⸻9. App Store RequirementsIf you downloaded Handy Andy through the Apple App Store or Google Play Store, you also agree to comply with their respective terms and conditions.⸻10. Privacy PolicyYour use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and handle your information.
⸻11. No WarrantyTHE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, INCLUDING:
• accuracy
• completeness
• reliability
• fitness for a particular purpose
• suitability for any repair or projectWe do not guarantee that repairs suggested by the Service will resolve your issue.⸻12. Limitation of LiabilityTo the maximum extent permitted by law:
• Retrify Holdings LLC is not responsible for injuries or damages related to DIY repairs.
• We are not liable for indirect, incidental, or consequential damages.
• Your exclusive remedy is to discontinue use of the Service.⸻13. IndemnificationYou agree to indemnify, defend, and hold harmless Retrify Holdings LLC from all claims, damages, losses, or legal expenses arising from your:
• use of the Service
• reliance on AI-generated content
• attempted or completed repairs
• violation of these Terms⸻14. Changes to the Service and TermsWe may update or change the Service at any time.We may revise these Terms by posting updates to this page.
Your continued use of the Service constitutes acceptance of the revised Terms.⸻15. Governing LawThese Terms are governed by the laws of the State of California, without regard to conflict of law rules.⸻16. Arbitration AgreementYou agree that any dispute between you and Retrify Holdings LLC will be resolved through binding arbitration, not in court, except for claims eligible for small claims court.⸻17. TerminationWe may suspend or terminate access to the Service at any time for violations of these Terms or misuse of the platform.⸻18. Contact InformationFor legal concerns, support, or questions, contact:Retrify Holdings LLC
Email: [email protected]
Location: Sonoma County, California
Privacy Policy
Privacy PolicyLast updated: December 8, 2025
Operated by Retrify Holdings LLC (“we”, “us”, “our”).Your privacy is important to us. This Privacy Policy explains how Handy Andy (“the App”, “the Service”) collects, uses, and protects your information.By using the Service, you agree to the practices described below.⸻1. Information We CollectWe collect only the information necessary to operate and improve the Service.1.1 Information You Provide
• Photos, videos, or text you upload for repair analysis
• Optional feedback or messages you send
• Your email address (if you contact us)We do not sell or share your personal information with third parties for marketing.⸻1.2 Automatically Collected InformationWhen you use the App, we may collect:
• Device type (iOS/Android)
• Operating system and version
• App version
• Crash logs
• General diagnostic dataThis information helps us improve stability and performance.⸻1.3 AI ProcessingHandy Andy uses artificial intelligence to:
• analyze images, videos, and text inputs
• generate step-by-step DIY instructions
• provide recommendations or safety remindersYour uploaded content may be temporarily processed by secure AI models to generate results.
We do not use uploaded content to train public AI models.⸻1.4 Sensitive InformationWe do not request or intentionally collect:
• financial information
• health information
• biometric identifiers
• precise GPS locationDo not upload sensitive content to the App.⸻2. How We Use Your InformationWe use your information to:
• provide AI-powered repair suggestions
• offer safety warnings when needed
• improve app functionality and accuracy
• troubleshoot issues or bugs
• respond to your requestsWe do not use your information for advertising or profiling.⸻3. How We Protect Your InformationWe implement reasonable administrative, physical, and technical safeguards to protect your information.However, no system is 100% secure. By using the App, you acknowledge that information may carry risks inherent to all digital services.⸻4. Sharing of InformationWe may share limited information with:4.1 Service ProvidersTrusted third-party partners who help operate the App (e.g., cloud hosting, AI processing).These partners may only use your information to perform agreed services and must protect it.⸻4.2 Legal RequirementsWe may disclose information if required to:
• comply with law
• respond to legal requests
• protect the safety and rights of users or the publicWe do not sell personal information.⸻5. Data RetentionWe retain information:
• as long as necessary to provide the Service
• or as required by lawYou may request deletion of your data at any time (see “Your Rights”).Uploaded images and videos may be deleted automatically after processing unless needed for app functionality.⸻6. Your RightsDepending on your jurisdiction, you may have rights to:
• request access to your information
• request deletion of your data
• request correction of inaccurate information
• opt out of certain data uses
• request a copy of your data (data portability)To exercise these rights, contact us at:[email protected]We respond within a reasonable timeframe (usually 30 days).⸻7. Children’s PrivacyHandy Andy is not intended for children under 13 (or the minimum age required in your region).We do not knowingly collect data from children.
If you believe a child has provided personal information, contact us and we will delete it.⸻8. Third-Party ServicesThe App may integrate with third-party services (e.g., cloud processing, analytics).These services may have their own privacy policies.
We encourage you to review them if applicable.⸻9. International UsersIf you are outside the United States, please note:
• Your information may be transferred and processed in the U.S.
• By using the Service, you consent to such transferWe comply with GDPR principles of transparency, purpose limitation, and user rights.⸻10. Links to Other WebsitesThe App or website may contain links to third-party sites.
We are not responsible for their content or privacy practices.⸻11. Changes to This PolicyWe may update this Privacy Policy periodically.
Updates will be posted here with a new “Last Updated” date.Your continued use of the Service after changes indicates acceptance.⸻12. Contact UsFor privacy concerns, data requests, or questions, contact:Retrify Holdings LLC
Email: [email protected]
Location: Sonoma County, California